Designation of Protected Areas
Certification criterion
To protect key facilities and data from internal and external threats, physical protection areas such as controlled areas / restricted areas / reception areas shall be designated, protection measures for each area shall be established, and their implementation shall be reviewed periodically.
Key checkpoints
- Have criteria been established for designating physical protected areas such as controlled areas, restricted areas, and reception areas in order to protect personal information and important information, documents, storage media, key facilities and systems, and the like from physical and environmental threats?
- Are protected areas being designated in accordance with the physical protected area designation criteria, and are protective measures for each zone being established/implemented?
- Are protected areas controlled so that only persons whose entry is permitted under the entry procedure may enter?
- Are entry records of internal and external persons for each protected area retained for a defined period, and are entry records and entry permissions reviewed periodically?
Detailed explanation
※ This item is a relaxed certification criterion (Annex 7-2) under the special provisions for information security management system certification. The certification criterion and key checkpoints above are the official relaxed/adjusted text; the detailed explanation, related laws, evidence, and nonconformity examples below are the "ISMS-P Certification Criteria Guide" content for Annex 7 [2.4.1 Designation of Protected Areas] and [2.4.2 Physical Entry Control], which belong to the same control domain (under the relaxed criteria, this content applies within the scope of the certification criterion and key checkpoints above).
To protect personal information and important information, documents, storage media, key facilities and systems, and the like from physical/environmental threats, criteria for designating physical protected areas such as controlled areas, restricted areas, and reception areas shall be established.
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Designate physical protected areas as reception areas, restricted areas, controlled areas, and the like
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Select the terminology and classification of protected areas to suit the organization's environment
※ Physical protected areas (examples)
- Reception area : an area where outsiders can enter without a separate access pass (e.g. : reception area)
- Restricted area : a place where separate access control devices and monitoring systems are installed to prevent unauthorized access, and where an access pass such as a staff card is required to enter (e.g. : departmental offices)
- Controlled area : a place that includes all the control items of a restricted area, where access eligibility is kept to the minimum number of persons, and where additional procedures are required for entry (e.g. : computer room, communications equipment room, control room, HVAC room, power generation room, power supply room)
Protected areas shall be designated in accordance with the physical protected area designation criteria, and protective measures for each zone shall be established/implemented.
- Apply protective measures for each zone, such as access control methods (ID card, biometrics, etc.), authorized entrants, entry procedures, and video surveillance
- Since access authorization to controlled areas is kept to a minimum even within the organization, mark them as controlled areas where necessary to fundamentally block access attempts in the first place, and periodically review whether any unlawful access attempts have occurred
Entry control procedures for internal and external persons must be established so that only authorized persons may enter each protected area, and the status of persons permitted to enter must be managed.
- Define the departments/duties/tasks permitted to enter each protected area, identify the employees granted entry permission, and manage the status of such permissions
- For controlled areas, restrict entry so that only the minimum necessary personnel may enter according to business purposes
- Entry procedure: entry application, approval by the responsible person, granting and revocation of entry permissions, recording of entry details, periodic review of entry records, etc.
- Installation of access control devices: password-based, ID card-based, biometric-based, etc.
- Establishment/operation of access control procedures: registration/deletion of persons with entry rights, management of entry permissions, visitor management, entry log management, etc.
Entry records of internal and external persons for each protected area must be retained for a defined period, and entry records and entry permissions must be reviewed periodically.
- Retain entry records for a defined period in documentary or electronic form so that subsequent monitoring is possible
- Review of entry records and entry permissions: persons who have not entered for a long period, abnormal entry attempts, excessive granting of entry permissions, etc.
- Identify unauthorized entry attempts, persons who have not entered for a long period, etc., confirm the reasons, and take action
- Through periodic review, recover access passes from and delete entry permissions of departed employees, and adjust entry permissions following changes in duties
- Where entry logs cannot be recorded by the system, prepare an entry logbook to verify entry records
Related laws
- Personal Information Protection Act Article 29 (Duty of Safety Measures)
- Standards for Measures to Ensure the Safety of Personal Information Article 10 (Physical Safety Measures)
Evidence (examples)
- Physical security guideline (protected area designation criteria)
- Status of protected area designation
- Protected area markings
- Status of protective measures by protected area
- Entry management logbook and entry logs
- Entry registration application forms and approval records
- Entry record review reports
- Access control system management screens (status of registered persons with entry rights, etc.)
Nonconformity examples
- The internal physical security guideline specifies that personal information storage facilities and system areas are to be designated as controlled areas, but some target areas, such as the document archive where membership application documents are stored, were omitted from the controlled areas
- The internal physical security guideline specifies that a controlled area sign of a designated format is to be installed for controlled areas, but signs were not installed in some controlled areas
- The case where controlled areas are defined, protective measures are established, and employees permitted to enter are managed, but entry records are not reviewed periodically, so that many persons who have not entered for a long period following departure, transfer, etc. exist
- The case where access control devices are installed in controlled areas such as the computer room and document storage, but the areas are kept open for extended periods without a valid reason or approval
- The case where some external partner company staff are granted access cards allowing them to enter all areas at all times to an excessive degree